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  1. Cerb
  2. CHD-833

[Plugins] Hook into an existing computer and software inventory database


    • Type: New Feature
    • Status: Open
    • Resolution: Unresolved
    • Fix Version/s: We Have the Technology
    • Component/s: None



      One of my company's requirements for purchasing help desk software is that it needs to handle or connect to a computer and software inventory database. judging by a quick search of the forums, there is not a lot of demand for this functionality and your development seems to be driven by demand (understandably).

      Basically, what we'd like is to have a tab on each ticket that displays hardware and software information related to the requester. And also a tab or link to an organization's inventory when browsing the address book.

      I realize you have no intention of building this into cerberus but was wondering if you had a process to request development of a plugin for pay.

      The software I was looking to integrate was "open computers and software inventory" ( http://sourceforge.net/projects/ocsinventory/ ) but i'm open to suggestions if you have something else you like to use.

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            • Assignee:
              joewgm Joe Geck


              • Created: